Refund policy

Policies for Cancellations, Returns/Exchanges

Do you allow cancelations, returns or exchanges?

I do not currently accept cancellations for shipped orders, returns or exchanges. If you wish to cancel and have NOT yet received a shipping notification, please message me ASAP. Once I purchase a shipping label I can no longer cancel an order. 

If there is an issue with your order that is causing you to want a return or an exchange, please message me. While I don't typically accept these, I want you to be happy with your order and will be happy to work with you.

Please be aware that if there are any extenuating circumstances in which I grant a return or exchange, original shipping charges will NOT be refunded. Return shipping charges or reshipping charges are the buyers responsibility.

For returns/exchanges due to damages, please contact me within 7 days of delivery.

My order was damaged, what are my options?

I do my best to package all of your orders with extra care to avoid damages. Unfortunately, sometimes packages go through some rough journeys. If your order has arrived damaged please reach out to me through the CONTACT tab in the menu with your order number and photos of BOTH the packaging and the damaged item(s). If you are unable to attach a photo through the contact form I will email you with a request for a photo. Please reply to this email with the photo attached.